1. Shipping Policy
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We process orders within 1 to 3 business days.
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Delivery time varies depending on the customer's location and the courier service selected.
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We will provide a tracking code to track your order.
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We are not responsible for delays caused by the shipping company.
2. Return and Refund Policy
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We accept returns within 7 days of receiving the product.
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The product must be in its original condition, unused and with the packaging intact.
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Return shipping costs are the customer's responsibility, except in cases of defective products or errors in the order.
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Refunds will be processed within 7-10 business days after receiving the returned product.
3. Payment Methods
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We accept credit and debit cards, PayPal, and bank transfers.
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All payments are processed securely to protect your data.
4. Changes and Cancellations
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Orders can be canceled within the first 12 hours after placing them.
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We cannot guarantee changes to orders once they have been processed.
5. Frequently Asked Questions
How long does it take for my order to arrive?
Delivery time depends on your location and the courier service. Domestic shipments generally take between 3 and 7 business days.
What do I do if my product arrives damaged or incorrect?
Please contact us within 48 hours of receipt with photos of the product and packaging to resolve the issue.
How can I track my order?
We will send you a tracking code via email once your order has shipped.