1. Order Processing. Orders placed with Revista Vieira are processed within 7 business days after payment confirmation. During peak seasons or promotions, this time may be extended.
2. Order Tracking Once your order has been shipped, you will receive a tracking number by email to track your package in real time.
3. Delays and Delivery Issues If your order is delayed beyond the estimated delivery time, we recommend contacting our customer service team. We are not responsible for delays caused by external factors such as customs, weather, or other unforeseen circumstances.
4. Shipping Address It is the customer's responsibility to provide a correct and complete shipping address. We are not responsible for orders delivered to incorrect addresses due to customer error.
5. Returns Due to Shipping Problems If a package is returned due to an incorrect or unclaimed address, the customer will be responsible for the return shipping costs.